Position Title: Business Banker
Job ID: 1134
Location: Regional (Nigeria)
Job Category: Banking/Mortgage
Recruiter: Workforce Management Centre – WFM Centre Nigeria
Job Purpose;
To provide a basic, branch-based business banking sales and service facility to a portfolio of small business customers requiring uncomplicated and standardized financial product solutions
• Explain, promote and sell a range of appropriate bank product offerings and solutions that meet the financial needs of small business customers.
• Selling includes acquiring and opening new business accounts (walk-in customers)
• Cross-selling additional products & services to existing customers (walk-in customers, during pro-active telephone conversations)
• Identifying sales leads for associate company stakeholders e.g. Vehicle and Asset Finance; Electronic Banking (Business Online); Card; etc.
• Mining existing customer data to identify expansion and/or additional business opportunities
• Identifying opportunities to migrate top-end customers
• Providing a central “no-frills” (information/ query handling) service point for a portfolio of small business customers
• Performing a liaison role between customers and back – office service fulfillment and credit functions
Educational Qualifications:
• Minimum of a degree from a reputable University
Work Experience:
• Minimum of 3 years relevant experience in Banking preferably in relationship/transactional banking
Technical competencies:
• Business Assistant experience to the Business Manager is ideal. Previous experience within the personal/ consumer banking environment as a Customer Consultant/ Personal Banker and/or Enquiries Officer is preferable. This experience provides an understanding of how to interact with and sell to personal banking customers, how to open bank accounts, as well as how the principles of scored lending are applied in practice.
• Experience in Credit origination
• Previous experience running a small business
Personal Skills:
Results orientated: Strongly motivated to compete and achieve impressive results, strives to improve, has a “can do” attitude and enjoys challenges.
• Leadership and assertive skills
• Conceptual, Innovative and Analytical
• Customer-service oriented
• Excellent verbal communication skills
• Good presentation and negotiation skills
• Organized and Result-oriented
• Socially Confident: Enjoys meeting people, puts people at ease, is good with words and knows what to say (even when communicating disagreeable information).
How To Apply:
If you are interested in working with the organisation and your skills and capabilities match the job profile, submit your application now.
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