Standard Chartered Bank Plc is currently recruiting for the following position:
Job Title: PFC / Telesales
Job ID: 294190
Job Function: Consumer Banking
Location: Nigeria - SCB
Full/Part Time: Full-Time
Regular/Temporary: Permanent
Job Description
• The role holder is responsible for driving profitable volume growth through new business acquisition and maximizing every customer (both new and existing) engagement.
• Their focus is on the General Mass Market segment, uncovering customer¿s needs and providing them with the right product & service solution from the full range of Consumer Banking products offered.
• In addition to acquiring new to bank customers, the role holder will manage an assigned portfolio of high value customers segment to further deepen existing relationships and grow share of wallet / potential value within the Bank.
• It is expected for the role holder to be customer centric and provide excellent customer service to complete customer¿s experience.
• Role holder is also expected to have some knowledge and experience in offering a range of products to meet the customers needs but is unlikely to have the full knowledge and experience to offer all Consumer banking products
Key Roles & Responsibilities:
Acquisition & Value Management (Required)
*Solicit new to bank customers
*Extend existing customers¿ relationships into additional / new product areas
*Grow & improve customers value and profitability by engaging & deepening existing customers relationships
*Convert customer leads to sales
*Generate potential new leads for other parts of bank e.g. Private Bank
Client Acquisition & Value Management (Excellence)
*Successfully improve & continuously grow customer value & portfolio size by deepening existing customer relationships
*Successful and consistent conversion of leads to sales
Qualifications & Skills
Minimum 2:2 University Qualification
In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.
Method of Application:
Application is online. Use the following instruction to submit your application:
1. Visit this link:
Standard Chartered Bank Careers Page2. Enter the ‘Job Title’ as Keyword OR Select Nigeria-SCB under ‘Select Location’ when switched to ‘Advanced Search
3. Click on search
4. Then, click on the job title to read more information about the job and submit your application.
