Standard Chartered Bank Plc is currently recruiting for the following position:
Job Title: PFC / Telesales
Job ID: 294190
Job Function: Consumer Banking
Location: Nigeria - SCB
Full/Part Time: Full-Time
â€¢ The role holder is responsible for driving profitable volume growth through new business acquisition and maximizing every customer (both new and existing) engagement.
â€¢ Their focus is on the General Mass Market segment, uncovering customerÂ¿s needs and providing them with the right product & service solution from the full range of Consumer Banking products offered.
â€¢ In addition to acquiring new to bank customers, the role holder will manage an assigned portfolio of high value customers segment to further deepen existing relationships and grow share of wallet / potential value within the Bank.
â€¢ It is expected for the role holder to be customer centric and provide excellent customer service to complete customerÂ¿s experience.
â€¢ Role holder is also expected to have some knowledge and experience in offering a range of products to meet the customers needs but is unlikely to have the full knowledge and experience to offer all Consumer banking products
Key Roles & Responsibilities:
Acquisition & Value Management (Required)
*Solicit new to bank customers
*Extend existing customersÂ¿ relationships into additional / new product areas
*Grow & improve customers value and profitability by engaging & deepening existing customers relationships
*Convert customer leads to sales
*Generate potential new leads for other parts of bank e.g. Private Bank
Client Acquisition & Value Management (Excellence)
*Successfully improve & continuously grow customer value & portfolio size by deepening existing customer relationships
*Successful and consistent conversion of leads to sales
Qualifications & Skills
Minimum 2:2 University Qualification
In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.
Method of Application:
Application is online. Use the following instruction to submit your application:
1. Visit this link: Standard Chartered Bank Careers Page
2. Enter the â€˜Job Titleâ€™ as Keyword OR Select Nigeria-SCB under â€˜Select Locationâ€™ when switched to â€˜Advanced Search
3. Click on search
4. Then, click on the job title to read more information about the job and submit your application.